FAQ

Product

How does it work?

It sends sound through the surface it sits on. Place it on a compatible surface, connect it to your phone over Bluetooth and play your music. Sound varies by surface and material.

Does it work on any surface?

Results depend on what you place it on. Different surfaces and materials change the sound, so try a few to hear the difference.

What colors are available?

Gunmetal, Pink, Purple and Blue. You can mix colors in the same order.

How do I charge it?

It charges over USB.

Orders and shipping

When will my order ship?

We email you tracking details once your order ships. Delivery times depend on your location. See our Shipping Policy for details.

Do you offer discounts on multiple speakers?

Yes. Buy 2 and save 10%. Buy 3 and save 15%. The savings are applied automatically in your cart, and you can mix colors.

Returns and support

What is the return policy?

You can request a return within 30 days after your order is delivered, and return shipping is free. See our Returns & Refunds policy.

How can I contact support?

Send us a message from our Contact page or email sonvex.store@gmail.com.